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Singapore Airlines voted world’s best by travellers, Hong Kong’s Cathay Pacific comes No 8
- Two Japanese airlines also made the Skytrax top 20, as well as carriers from South Korea, Hainan, Taiwan, India, Australia and New Zealand
- Cathay Pacific took home the gong for ‘world’s best in-flight entertainment’, while Singapore Airlines was named ‘world’s best first class’
Singapore Airlines has been voted 2023’s best airline, taking the prestigious title over the previous seven-time winner Qatar Airways.
Airline ranking company Skytrax releases what it calls an “independent and impartial” annual list of the top 100 airlines around the world based on data from an online traveller satisfaction survey.
Here’s what travellers said were the 20 best airlines according to Skytrax’s list:
20. Delta Air Lines
Last year, Delta came in at 24 on Skytrax’s prestigious list. This year, it’s the only US carrier to make the top 20 ranks.
The second-best US-based carrier – United Airlines – came in at 49th.
![An Air New Zealand Boeing Dreamliner 787 prepares for takes off from Auckland Airport. New Zealand’s flag carrier placed 30th in last year’s survey. Photo: Reuters](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/370ccfac-892a-4cbc-82e7-d79795495cff_4db9cda9.jpg)
19. Air New Zealand
18. British Airways
![A Qantas Boeing 737-800 aircraft flies through clouds after taking off from Sydney Airport. The Australian airline tumbled down the Skytrax rankings 12 places this year. Photo: Reuters](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/6cfdff30-f392-4964-b0b2-05912c16d36a_7d6316fc.jpg)
17. Qantas Airways
The Australian airline’s ranking on this year’s Skytrax’s list is a disappointment from its 2022 rank of fifth place. At least it was voted the safest airline in the world this year.
The airline operates routes to New Zealand, Europe, the Americas, Asia, and South Africa.
![A Vistara passenger aircraft lands at Mumbai’s Chhatrapati Shivaji International airport. Last year, the Indian airline placed 20th. Photo: Reuters](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/9869bc2b-02ec-4058-a78d-7a238dcdcb7c_8d4971f6.jpg)
16. Vistara
![An artist’s impression of a Fiji Airways 737-8 Max aircraft. Image: New Zealand Herald](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/174cd5d1-9bd4-49d6-b8fc-aafe881db74f_90222a0b.jpg)
15. Fiji Airways
14. Iberia
13. Etihad Airways
The national carrier of the United Arab Emirates operates routes in the Middle East, Asia, Australia, Africa, Europe, and North America.
12. Swiss International Air Lines
The national airline of Switzerland, also known as Swiss, flies to the Americas, Europe, Africa, Asia, and Australia.
![Hainan Airlines, one of China’s largest carriers, connects the country to Europe, North America and the rest of Asia. Photo: Boeing](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/cbed4a8b-761b-4fbd-9e96-dda2af8e8e0f_595de0ff.jpg)
11. Hainan Airlines
![Korean Air aircraft are seen on the tarmac at Incheon International Airport. The cargo branch of South Korea’s flag carrier is one of the largest in the world. Photo: Yonhap/dpa](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/131fd62b-973a-41b3-80df-067461214bb4_f9e08b12.jpg)
10. Korean Air
Rounding out the top 10 list, South Korea’s flag carrier flies routes in the US, Europe, Asia, Australia, and New Zealand. Its cargo branch Korea Air Cargo is also one of the largest in the world.
![An EVA Airways A330-300 is seen decorated with Sanrio characters, including the world famous cat character Hello Kitty. Photo: EVA Air Handout](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/5b8e3422-8612-44f1-86a9-e834029c3bab_9efc54b0.jpg)
9. EVA Air
The Taiwanese carrier – which also won Skytrax’s “world’s best premium economy class” – operates routes to Australia, Asia, North America, and Europe.
![Cathay Pacific aircraft pictured at Hong Kong International Airport. The airline also took home Skytrax’s “world’s best in-flight entertainment” title. Photo: Jonathan Wong](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/9e95f434-756c-448a-8626-a3f758954fba_177e84aa.jpg)
8. Cathay Pacific
7. Air France
6. Turkish Airlines
The Istanbul-based airline currently serves almost 270 routes around Africa, the Americas, Europe, and Asia.
![A Japan Airlines passenger jet takes off past another at Tokyo International Airport. The Tokyo-based carrier won Skytrax’s title for “world’s best economy class”. Photo: AFP](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/607a655f-fd71-450c-ac24-56e8e6d22bf4_f67d3284.jpg)
5. Japan Airlines
The Tokyo-based carrier squeaked into this year’s top five best airlines list while also winning Skytrax’s title for “world’s best economy class”. The airline flies routes in Latin and North America, Europe, and Asia-Pacific.
4. Emirates
The Dubai-based national carrier of the United Arab Emirates operates a robust list of routes around the world in Africa, Asia, Europe, the Americas, and the Middle East.
![An All Nippon Airways (ANA) Boeing 787 takes off from Haneda airport. Japan’s largest airline has more than 130 domestic and international routes. Photo: AFP](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/dadc7dfe-a38b-4ff1-a072-fecf823fde8a_438f7d7f.jpg)
3. All Nippon Airways
2. Qatar Airways
For the first time since 2019, Qatar Airways has fallen from the top spot to second place. However, the Doha-based carrier still won additional awards with titles like “world’s best business class”.
![Singapore Airlines planes sit on the tarmac at Changi Airport. The city state’s flag carrier was named No 2 in the world in last year’s Skytrax survey. Photo: Reuters](https://cdn.i-scmp.com/sites/default/files/d8/images/canvas/2023/06/21/5fbe0910-b071-42c9-8a6d-e89815872d3e_7280c3e9.jpg)
1. Singapore Airlines
Singapore Airlines’ fortunes are soaring. And Hong Kong’s Cathay Pacific?
This year, Singapore Airlines also came on top for categories like “world’s best first class”.
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