Doesn’t surprise me. Between me and my girlfriend we got 3 iPhone x’s with dust under the lens. I guess Apple can’t keep there work area clean and debris free.
Yea well I’d take it back and get a new one if I were you.
Yes. Had to have them mailed to me since the closest Apple store is like 2 and half hours from me.
My new one doesnt have any dust issues. Calling issues and Face ID is ****. But it’s been **** on all of the ones I have had.
My new replacement has dust I the lens and loose vibrate switch and the senior advisor told me go to the store we won’t replace it here for you
Call them again til you get someone with some brains. That’s what I do. Sometimes you have to get rude with them. Just tell them if I wanted a pos I would of bought a $50 from Walmart note $1000 one.
It’s ******** they can’t keep there areas clean. The last 3 iPhones I pulled out of the box looks just like that. Dust everywhere. Apple really is imo a terrible company. Seems like there “new phones” either have dust under the lens. Scratches or missing paint. It’s like if you can’t make something decent then quit making products. I’ve had a lot of other electronics including phones made by other manufacturers and never had dust under the lens or scratches or anything like that. Not even once.
Yes they are. My new one will be here tomorrow. Hoping it’s dust and issue free.
They suggest I go to store to see if they fix and they won’t do an ers replacement no more for me
Call back again and talk to someone different. Keep trying til you find someone that will send you a new one.
I did that with my iPad Pro 9.7 replacements at the end they gave me a new iPad Pro 10.5 that’s on replacement one they suggest I go to store and my case is open with her
Yeah I’m on the phone now because my new replacement has dust under the lens once again. The woman asked if it messed with the functionality of the camera I told her I didn’t know and I dont care. I don’t want it. I’m on hold now.
Apple is trash period. I have had 1 with big chunk of glue taken out that was my first brand new unit. Girlfriends had dust under the lens was also brand new. Got two new ones they was ok til my speaker went out. And about 2 months later hers would not connect to cellular. She got a new one hers was ok. Still her current one. My “new one had dust under the lens got another one. Worked til I couldn’t receive calls and froze up all the time. Now I received another one today with dust under the lens.
